Manufacturing
Your Success is Our Success
Sales
Our sales and Order Management application (SOM) enables your company to create one continuous value stream by managing the opportunity to renewal lifecycle on a single platform. SOM helps teams to define new products, services, and catalog-driven fulfillment policies quickly, automates sales and order fulfillment processes, and empowers service staff to manage post-sale activities.
Quote/Order
We will automating the entire sales and order lifecycle from lead to cash. Our platform enables the creation and management of product quotes, supports pricing models, and allows for quick revisions and automatic conversion of quotes to orders.
Supply Chain
We help manufacturers enhance their supply chain management by providing a comprehensive view of the entire supply chain lifecycle. The platform automates common activities like inventory management and part ordering, improves internal productivity, and ensures on-time delivery.
Product/Service
We provide robust tools for managing and optimizing production lines and shop floor activities. Our platform automates workflows, schedules maintenance tasks, and tracks equipment performance in real-time, reducing downtime and improving efficiency. It also integrates with existing systems to consolidate data, providing a unified view of operations.
Contracts
Our Contract Management removes that complexity and equips legal teams with an intuitive self-service intake process and an optimized workspace for staff to track, author, and manage contracts. Template-based contracts such as NDAs can be completely automated without requiring legal involvement.
Vendor Management
A modern manufacturer works with potentially hundreds of vendors across a diverse range of markets. Managing each vendor relationship can be an extremely complex task. Vendor management organizes these relationships, providing manufacturers with tools and other resources for selecting and working with vendors to meet unique business needs.
Engineering
Engineers must be linked with the shop floor, sales, quality, and customer service to be efficient and productive and provide the best service to customers by resolving complaints and product-related issues on time. Engineers get real-time visibility into the order status, customer requests, change orders, production status, quality, warehouse inventory, shop floor and much more on one platform.
Logistics
Increase customer satisfaction by communicating proactively about delays and adjusted arrival times. Your customers and third-party transporters can use a portal to gain full transparency into all booked, shipped, delivered, and picked-up containers.
Equipment Maintenance
Unplanned downtime from equipment failures or poorly maintained assets can lead to unexpected costs that add up quickly. We offer maintenance management to improve quality assurance with maintenance, maintain efficiency, ensure equipment and assets are operating properly, and reduce unexpected maintenance costs.
Customer Support
We help you enhance customer support by streamlining case management, automating workflows, and providing a unified platform for tracking and resolving customer issues. This leads to faster response times and improved customer satisfaction by ensuring customer inquiries are handled efficiently and effectively.
- Seamlessly unifies order fulfillment processes including:
- Entire Sales Lifecycle
- Sourcing / Supply Chain / Logistic
- Material Management
- After Market Support
- High-security platform
- Resolve customer inquiries, issues, disputes, and requests quickly and effectively
- Real-time visibility into orders
- Ditch silos and manual processes and grow to the level of factory 4.0.
Integrate with Your Existing System
Our solution seamlessly integrates with your existing software and hardware, maximizing your previous investments. We offer more than 180 pre-built connectors to connect with third-party applications and services.
Improve Productivity and Efficiency
Improve productivity by using our robust applications designed for different departments, eliminating manual and repetitive tasks. Streamline operations and enhance efficiency with automated workflows and integrated solutions.
Think Out of the Box
- Get a comprehensive view of your entire operation to find and solve problems before they happen. Then, automate common activities (like part ordering) to improve productivity. Learn more (we will link it to a pdf file later)
- Use data analytics to improve performance.
- Reduce downtime and repair costs through automated maintenance
Smart Manufacturing
Achieve operational excellence, meet customer expectations, protect against threats and empower your workforce. Learn more
Enhance Customer Service
Build loyalty and retain revenue with a smarter approach to your customers and value-added resources. Learn more
Why Choose Lumi Services?
At Lumi Services, we recognize the unique challenges facing the manufacturing industry as it embraces a digital future. The rapid advancement of Big Data, AI, and IoT is transforming the landscape, making it essential for manufacturers to adapt quickly. That’s why we’ve developed a preconfigured solution specifically tailored to your industry’s needs — from sales to after-sales support. Our solution is designed to streamline your processes, enhance customer engagement, and drive efficiency throughout your operations. By leveraging our ready-made application, you can avoid the lengthy process of developing a solution in-house, saving time and resources while staying focused on your core business objectives.